How to get your AlarmBiller Information

How to get your AlarmBiller Information

  1. The first step is to log into AlarmBiller. You can do this by visiting the AlarmBiller website and entering your login credentials. If you do not have a login yet, you will need to create one first by contacting AlarmBiller.

  2. Once you are logged in, you will need to navigate to the Customers section of the website. This can usually be found in the main navigation menu.

  3. In the Customers section, you will see an option to click on "Available Columns." Click on this option, and select all of the available columns.

  4. After selecting all available columns, click on the "Export to CSV" button. This will create a CSV file containing all of your customer data in a format that can be easily imported into other systems.

  5. Repeat steps 3 and 4 for the Systems, Sites, and RMR sections of the website. This will allow you to export all of your data from AlarmBiller.

  6. Finally, you will need to send the exported CSV files to WorkHorse, or whichever platform you plan to import your data into. WorkHorse should have instructions on how to import the data, which will typically involve uploading the CSV files.


By following these steps, you should be able to easily export your data from AlarmBiller and import it into other systems. If you run into any issues, be sure to reach out to the customer support team at AlarmBiller or WorkHorse for assistance.


How to get your Fortis Information
  1. Download the Form: The first step in getting your Forte information is to download the required form. This form is typically available on the Forte or WorkHorse website, or it can be provided to you by a representative from either company.
  2. Check Box 3, fill out your information, sign, and return to WorkHorse: Once you have the form, you will need to check Box 3, which indicates that you are requesting access to your Forte information. Then, you will need to fill out the required information, such as your name, contact information, and any other details that may be required. Finally, sign the form and return it to WorkHorse.
  3. WorkHorse will open a ticket with Fortis and request the data on your behalf: After you have submitted the form, WorkHorse will open a ticket with Fortis, which is the parent company of Forte. They will request your data on your behalf, which typically takes between 30-60 days.

  4. You will need to be actively involved: During this time, you will need to be actively involved in the process. This may include providing additional information, responding to requests from Fortis or WorkHorse, or following up with the companies to ensure that your request is being processed in a timely manner.


Overall, the process of getting your Forte information can take some time and requires active involvement on your part. However, by following these steps and working closely with WorkHorse and Fortis, you should be able to obtain the information that you need.



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